FAQ

DO YOU USE ANIMAL HAIR TO CREATE YOUR LASHES?

Absolutely not.  All lash styles are faux silk.

ARE TIGGY LASHES REUSABLE?

YES, depending on your care for them, our lashes can be worn up to 20 times. 

HOW DO I APPLY THE EYELASHES?

Our very own @makeupbyjaack has created a step by step tutorial showing exactly how to apply the lashes in the best way, this can be seen HERE. 

DO YOU OFFER FREE SHIPPING?

Costs of delivery are outlined in our delivery section. If you spend over £50 we offer free shipping (currently UK only) with the code FREESHIPPING. 

DO YOU OFFER ANY DISCOUNTS FOR STUDENTS ETC?

Please keep your eyes peeled on @tiggylashes as we will sporadically post codes offering big discounts! 

DO YOU ACCEPT RETURNS? 

Due to the nature of our product and for hygiene reasons we DO NOT offer refunds/exchanges on items simply unwanted/change of mind. If you receive an item damaged or faulty we will of course exchange or refund this for you. If you receive a damaged/faulty item you must notify us within 7 days.

Please note; Each lash can be slightly different; this would only be minor though. Please note this is not a fault but part of the unique lash assignment. 

WHEN WILL MY ORDER BE DISPATCHED? 

We normally expect to dispatch all orders within one working day, however in the run up to really busy periods like Christmas we may take up to 2 days for some orders due to the high volumes.